TECHNICAL SUPPORT

Before you contact technical support, please make sure you read our support forms on this page. You may find the answer to your questions right here. Thank you.

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  •  

    You and the Flying Squid App: Help

    1: Edit Button. Tap this button to delete the books you bought and free space in your device. You can always re download them later by tapping in the book’s cloud icon. 2: Settings Button. Tap this button to open a menu with app settings and social media links. 3: Gift. Tap this icon to[...]

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    The App Crashed

    (Go through the following instructions until the problem is solved.) Sometimes, when many applications are running in the background, the devices may run out of memory while opening some of our graphics; this lack of memory can lead to an unexpected crash. Try to close other running applications. 1. Double-click the HOME BUTTON on your[...]

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    The sound is not working.

    1. Make sure the volume of the device is active. Click on the volume Up/Down button on the side of the device. 2. Make sure that the ringer/silent switch is active. When the orange is showing on the silent switch, that means the phone is in silent/vibrate mode. If no orange is showing, and the[...]

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YOU & THE FLYING SQUID

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